5/8/2023 0 Comments Rogue glitch the division![]() ![]() Thankfully Christmas came early for me when we were able to upgrade our systems across the board (hardware/software) and things have improved so much better!” Truth be told, it's more of a story of outgrowing hardware more than anything.but that was my biggest gripe over this past year. “If I'm being honest, we've had one hell of a time keeping stability and performance up to par on our environment. To solve these glitches, give the gift of: SFTP/SCP Server, Traceroute NG What a challenging task, early morning data transfers, where some of it wouldn’t upload as expected and would take hours to complete.” From an application point, there is slow connection to the application prior to the SAML authentication.” There will be additional work and development that will be done ongoing to relieve pain points. Of course with something like this there is an adjustment period for all users. Not so much that there were applications issues, but the project was a short timeline, so not all can be thought of or tested. “Our biggest glitch was likely moving to a new ITSM tool. User: jscobbie, Manager of Infrastructure Engineering Carrier issues, configuration issues, general lack of understanding by our ‘Partner’ on deploying the service.It was a challenge I'm glad I'm done with.” “My biggest glitch(es) were over the deployment of over 20 odd sites in the U.S. Worst part, most of the organization thinks it was IT's fault, even though we were stonewalled out of the project.” Four paychecks later and they still don't have all the bugs worked out, but hey the project was a success because it was implemented on time. The project wasn't run by IT, it was run by HR and Finance, and we strongly suggested they run in parallel for a couple pay periods to validate everything was accurate, but the vendor told them it would be fine. “The biggest glitch this year was in the switching of our Payroll system. To solve these glitches, give the gift of: AppOptics Dev Edition, Flow Tool Bundle, Traceroute NGģ) Mishaps with Implementing New Tools and Services So when we added in new switches, it caused a spanning-tree convergence and took the network down briefly.” The previous engineer did not configure spanning tree properly. “The biggest ‘glitch’ we had this year was spanning-tree misconfiguration. A quick modification of the firewall resolved the issue.” This impacted our Azure databases and slowed down the network. The employees that were at work spent most of the morning surfing the web shopping. “The biggest issue we have experienced to-date was Cyber Monday. To solve these glitches, give the gift of: AppOptics Dev Edition, NAT Lookup User: df112, Director of Database and Systems Engineering Spent way too much time, effort and frustration on it this year.” At the moment (knock on wood) it's fine but since we never did isolate the actual issue, we're not completely sure we've got it fixed. At any rate, it's been glitchy enough to be annoying without actually failing completely. ![]() ![]() I suppose it's really hybrid because there is an on-prem piece. “For us, it was a cloud integration service we use to stuff data into our CRM from various data feeds. All that slowness is an unadvertised / unexpected result of gaining all the ‘benefits’ of the cloud.” Two years later it's still an issue, and we're looking to see if changing firewall platforms (brands and models) will improve performance to something closer to what we had pre-cloud. Think running out of NAT/PAT pools on firewalls during the data transfers, running out of physical firewall resources, huge slowness in Outlook and Word performance compared to when we hosted it internally, etc. Due in great part to proofs of concept demonstrated with small numbers and sizes of files, scaling to an Enterprise sized solution was somewhat of a failure. “Moving the files and e-mail for 17,000 employees from internal DC's to the cloud proved to be a less-than-comfortable experience. Here’s a look into the glitches that almost turned some tech pros into a grinch this past year, and the gift of free tools that can help monitor and solve for future mishaps, brought to you by the SolarWinds community.ġ) Hiccups in Cloud Migrations and Integrations SolarWinds asked its THWACK community of over 150,000 technology professionals to share about the times this year when their hybrid or cloud applications and systems acted more naughty than nice. In a similar spirit, for the solutions tech professionals develop and use-sometimes they don’t perform as perfectly as intended. While we certainly aspire to achieve our New Year’s resolutions, sometimes it doesn’t always go our way. As we ease out of the holiday season and into a new year (and a new decade!), January provides us with an opportune moment in time for reflection on the past and goal setting for the future. ![]()
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